FAQ
- Shipping Policy: All products are made by hand to order and ship as quickly as possible. Please allow 1-2 weeks from order date to ship date. We can often accommodate rush orders, so contact us (email or texting will get the fastest reply) if you need an item sooner and we'll let you know what's possible.
- Shipping Methods: Economy shipping uses USPS First Class Mail and Standard shipping uses USPS Priority Mail. Let us know if you'd prefer a different method or carrier (additional fees apply).
- Return Policy: All non-custom items can be returned within 30 days of receipt. Customer is responsible for return postage and then a full refund will be issued. Custom items are not eligible for full refund, but if you are unhappy with your order please contact us and we'll work with you to make it right.